7o777 Privacy Policy

7o777 collects personal data in the following categories:

• Registration data: full name, date of birth, nationality, residential address, email address, and mobile number (typically a Bangladeshi number for bKash/Nagad/Rocket linkage).
• Identity verification documents: copies of government-issued photo ID (e.g. National ID card, passport), proof of address, and any other documents required for KYC compliance.
• Transaction data: deposit and withdrawal amounts, dates, payment method references (mobile wallet transaction IDs), account balance history, and bonus activity records.
• Technical data: IP address, device type, browser type and version, operating system, session timestamps, and geolocation data where permitted by your device settings.
• Behavioural data: game play history, betting patterns, session duration, pages visited, and responsible gaming tool usage.

We do not collect payment card numbers or full mobile wallet PINs. Payment credentials are entered directly on the secure interface of the relevant payment provider (bKash, Nagad, Rocket, or Upay) and are not stored by 7o777.

7o777 processes personal data for the following purposes, each supported by a lawful legal basis:

• Account creation and management: to register your account, verify your identity, maintain your account records, and provide customer support.
• Payment processing: to facilitate deposits and withdrawals through bKash, Nagad, Rocket, and Upay, and to detect and prevent fraudulent transactions.
• Legal and regulatory compliance: to fulfil our obligations under applicable anti-money laundering (AML) regulations, Know Your Customer (KYC) requirements, and any other applicable law.
• Service improvement and responsible gaming: to monitor gameplay patterns for responsible gaming purposes, investigate complaints, prevent abuse, and improve Platform features.

7o777 uses cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device by your browser. We use the following types of cookies:

• Essential cookies: required for the Platform to function correctly, including session authentication, fraud prevention, and security features. These cannot be disabled.
• Analytics cookies: used to understand how users navigate the Platform, which pages are most visited, and where errors occur, so that we can improve performance and usability.
• Preference cookies: used to remember your language preference, login status, and other personalisation settings to improve your return visit experience.
• You may disable non-essential cookies through your browser settings. Note that disabling cookies may affect the functionality of certain Platform features.

7o777 does not sell, rent, or otherwise trade your personal data. We share data with third parties only where strictly necessary for Platform operations, under binding confidentiality and data protection agreements:

• Payment service providers (bKash, Nagad, Rocket, Upay): transaction reference data necessary to process and verify deposits and withdrawals. These providers operate under their own privacy policies and regulatory obligations.
• KYC and identity verification providers: identity document data and biometric data (where applicable) necessary to comply with KYC and AML regulations. These providers are bound by strict confidentiality obligations and may not use your data for any other purpose.
• Game software providers (such as Pragmatic Play, Evolution Gaming, and others): gameplay and session data necessary for game delivery, RNG certification audits, and fair-play compliance. Game providers do not receive your financial or identity data.

7o777 applies industry-standard technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption across all Platform pages, restricted access controls with role-based permissions, regular security audits, intrusion detection systems, and secure backup procedures. All 7o777 employees and contractors who handle personal data are subject to strict confidentiality obligations.

While 7o777 takes all reasonable precautions to protect your data, no internet transmission or electronic storage system is completely secure. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, 7o777 will notify affected users without undue delay.

You have the following rights in relation to the personal data that 7o777 holds about you. To exercise any of these rights, please contact 7o777 support using the email address published on the Platform. We will respond to all verified requests within 30 days.

• Right of access: you may request a copy of the personal data we hold about you, together with information about how it is processed.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you may request that we correct or complete it.
• Right to erasure: subject to legal retention requirements, you may request deletion of your personal data. We will erase data where we no longer have a lawful basis to process it.
• Right to data portability: you may request your personal data in a structured, commonly used, machine-readable format for transfer to another service provider where technically feasible.
• Right to object: you may object to processing of your personal data for direct marketing purposes at any time. Where processing is based on legitimate interests, you may also object subject to our assessment of overriding legitimate grounds.

7o777 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. In practice, this means: account data and transaction records are retained for a minimum of five years following account closure to satisfy AML and regulatory audit requirements; KYC documents are retained for the period required by applicable law from the date of verification; gameplay and session data is retained for up to three years for responsible gaming monitoring and dispute resolution purposes; cookies and analytics data are retained for up to 24 months.

Where 7o777 has no ongoing lawful basis to retain your personal data, it will be securely deleted or anonymised. Anonymised aggregate data (from which you cannot be identified) may be retained indefinitely for statistical and service improvement purposes.

The 7o777 Platform is strictly restricted to individuals aged 21 years and above. 7o777 does not knowingly collect personal data from anyone under the age of 21. If we become aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close any associated account. Parents or guardians who believe a minor has registered on the Platform are asked to contact support immediately.

• If you suspect that a minor has accessed or registered on 7o777, please contact our support team immediately using the email address published on the Platform.
• Age verification controls are applied at the point of registration and may be re-applied at any time during the account lifecycle. Accounts where the holder's age cannot be verified will be suspended pending receipt of satisfactory documentation.
• 7o777 cooperates with any lawful requests from authorities or guardians seeking to protect minors from accessing gambling services and will act promptly on verified reports of underage access.

7o777 reserves the right to modify this Privacy Policy at any time. Any changes will take effect immediately upon publication of the revised Policy on the Platform. Where changes are material, we will notify registered account holders via email or by a prominent notice displayed upon login. The date at the top of this Policy indicates when it was last revised.

Your continued use of the Platform after any modification constitutes your acceptance of the revised Privacy Policy. If you do not accept the revised Policy, you must stop using the Platform and contact support to close your account. We encourage you to review this Policy periodically to stay informed about how your data is protected.

For all privacy-related enquiries, data subject access requests, rectification requests, erasure requests, or complaints regarding how 7o777 processes your personal data, please contact our support team using the email address published on the Platform. Please include your registered username and a clear description of your request. We will acknowledge all requests within 48 hours and aim to resolve them within 30 calendar days. Where requests are complex or numerous, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reasons for it.

This Privacy Policy shall be governed by and construed in accordance with applicable law. Any disputes arising under or in connection with this Policy that cannot be resolved through 7o777's internal complaints process shall be subject to binding arbitration as set out in the 7o777 Terms and Conditions.

If any provision of this Privacy Policy is found to be invalid, unlawful, or unenforceable by a competent authority, that provision shall be severed and the remaining provisions shall continue in full force and effect. The invalidity of one clause does not affect the enforceability of any other clause.

7o777 uses behavioural and transaction data to support its responsible gaming obligations. This includes monitoring for signs of problem gambling such as sudden increases in deposit frequency, large single deposits relative to historical patterns, extended session durations, and repeated self-exclusion requests followed by re-registration attempts. Where such patterns are identified, 7o777 may intervene by applying account restrictions, issuing responsible gaming alerts, or contacting the player directly.

Data processed for responsible gaming purposes is used solely to protect player welfare. It is not shared with third parties except where required by law or where a player has consented to referral to an external support organisation. 7o777 is committed to ensuring that responsible gaming data processing remains transparent, proportionate, and always in the best interests of the player.